Moving? Here are four ways to prepare employees for their new technology
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Moving is never easy.
When you’ve invested in a new facility or re-designed an existing workplace, transitioning a workforce to the new space is difficult enough. But when your workplace is also being transformed through disruptive technology, turning a comfortable, traditional workplace into a shared work environment or a mobile workplace, you-know-what can hit the fan if they’re not ready.
What will they all need to know? Consider these four ways to prepare team members for their new technology just prior to the move:
1. Be sure teams have the right equipment and know how to use it
It’s important everyone to know what new technology they can expect to be using before the move and how to get ready for it. Each individual will need to know details on changes to computing, voice, video and virtual reality solutions, how to connect their mobile devices to WiFi, any new document management processes, logins and orientation to cloud-based services, and expectations for support of their employee-owned equipment.
Cloud technology is now used by at least 70% of U.S. organizations
The IDG Enterprise 2016 Cloud Computing Executive summary
2. Optimize productivity and performance through new tools
Transitioning to a new workplace is an ideal time to introduce new collaboration and productivity tools to the enterprise. As you take advantage of new meeting platforms, social media applications, team collaboration tools, personal productivity and document management tools, it’s essential that you provide orientation, process tips and support resources to minimize downtime and quickly reach productivity expectations. A small investment in training to prepare teams on using these new tools can result in a huge return.
3. Insist on information security best practices
Switching to new mobility tools and cloud-based services can increase network and data vulnerability – which makes this a good time to update teams with your new protection strategy and security procedures. You might want to find a Computer Support Company that can help tighten all of the security systems of your technology. Announcing best practices for reducing information security risk just before the move is essential by providing guidance on software updates, data encryption, system and network access, and protecting information assets, plus reminders on password access protocols, opening attachments and links, and using public networks.
4. Have world class technology support available
When technology is not working, work progress will be stalled and teams will be frustrated. Be sure to provide help desk access information, guides and tip sheets, how to access informal support networks, access after-hours support, and protocols for reporting an issue or breach.
Mobile devices and cloud-based applications are now ubiquitous. Are your teams ready for this technology-enabled workplace shift?
With a good plan, team input early in the process, regular communications to establish workplace expectations, and properly preparing team members, you’ll reduce the trauma of the move and allow teams to get back to work without delay. One solution is to train teams on these technologies with a Quick-Learn Orientation e-Learning Module pushed to laptops and mobile devices just before the move. This strategy ensures that each member of the workforce adapts to the new workplace simultaneously with all other team members, and before you know it, these disruptive technologies will soon be the new normal!
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways.
Click here to see the Making the Most of Your Technology course outline.
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Four questions to answer just before your LEED facility move
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Are you involved with a move to a newly designed sustainable workplace soon?As a member of the new facility planning team, you know the countless decisions that were made to make the workplace experience engaging, comfortable, safe, secure, efficient, sustainable and productive. You also know that you’ve got just one chance to make a good first impression on occupants and plan a smooth transition.
Practicing the art of providing answers to questions before they are asked
Moving to a newly designed workplace can be daunting, confusing and perhaps even intimidating for work teams, especially when it involves a new way of working. There’s a real art to preparing teams for the move, especially with executive pressure to get back to work quickly.
When teams have familiarity with the building design and features prior to the move, they’ll be more prone to start using them and get back to work sooner, ensuring a positive move experience, getting settled-in to their “new normal” much more quickly.
To be sure that teams are prepared for the experience, you should answer some key questions prior to the move:
- What’s the environmental payback on the sustainability building design and how will they make a difference?
- How will I learn to use the new building features and how will they affect my work experience?
- How can I take advantage of the new amenities in the new workplace right away?
- Where will I park when I get there, and how do I sign up for commute options?
There is a way to communicate the answers to all these questions to all the right people at the right time. One approach is to distill essential information to a brief e-Learning module that can be pushed to laptops and mobile devices simultaneously just prior to the move. Distributing well-written, fully illustrated quick-learn orientation materials can reinforce the positive benefits of the new space, squelch any misconceptions, help avoid big surprises, and encourage teams to use features and amenities without delay.
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways.
Click here to learn see the the Appreciating the design and features of your new building course outline
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Life is Calling, and I Must Go: Putting Distributed Work to the Ultimate Test
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Recently, I had the opportunity to put Distributed Work to the ultimate test in Sofia, Bulgaria. Bulgaria is a country less than half the size of Colorado, my home state. To give some context, the population of Bulgaria is 7.18 million and Colorado is 5.54 million people. Sofia, is the capital of Bulgaria and is a bustling city rich with history everywhere you go and has a culture strong in tradition.
This distributed work adventure all began on a single ordinary day when I looked in my daughter’s room and saw a picture hanging on her wall. I had seen the picture many times, but this time, it was different. The picture shows the ocean and palm trees dancing in muted colors on a
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background with the words “LIFE IS CALLING, AND I MUST GO” printed in the foreground. This picture stirred in me a desire to “GO.” I wanted to visit my parents who were on a service mission in Bulgaria, but was concerned with having to take time away from work to do so… That is when it hit me! I work for one of the greatest companies to train about and incorporate how to make distributed work be successful. We offer assessments, profilers, trainings and workflow programs to help organizations of all sizes make distributed work a seamless practice. Why not put it to the test in a MEGA way… 5,953 miles away by airplane, in another country?
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Because of my parents’ responsibilities in Bulgaria, I knew working full-time would be no trouble at all. Now for the moment of truth, would my boss, the CEO of our company, allow me to try such a feat? After mustering up enough confidence to propose my spontaneous plan and preparing myself to receive any answer, I asked him… “Well Suzette,” after a pause, “sure, if you think you can do it, just write me a blog about it when you are done” was his response. I was half shocked by his quick agreeability and loved that he was so confident in me and my skills. Talk about practicing what you preach; he is the epitome of that.
The very next day, I bought my airplane ticket and two weeks later I flew from Denver, Colorado, USA, through Frankfurt, Germany to Sofia, Bulgaria. The flight was a long 20 hours with much of time spent on a packed airplane with Olympic Ski Teams from all over Eastern Europe. Kind of exciting company to fly with.
While in Frankfurt, Germany on a layover, I purchased a power converter and plugged in my laptop to begin working. It was early morning in the United States and I was pleased to be getting a jump on things to prove to myself and my leaders that I was going to make good of this opportunity.
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Throughout my stay, it seemed that everything played out well for me and I was easily able to stay on top of things the entire 10 days. In Bulgaria, I used VOIP to answer office calls just the same as if I was home and used other SaaS products to host webinars based in the US and ran virtual meetings without skipping a beat. I juggled many different time-zones with meetings occurring in London, Canada, and various American locations and used jet-lag to my benefit in doing so. When I was unable to sleep I worked and this helped me maintain a similar schedule to that of what I do from Colorado.
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In my free time, I was able to enjoy my parents, explore the country and quant old villages, visit the darling shops that seem to align every street, and even had the opportunity to learn to cook some essential Bulgarian food. The trip turned out to be one of the most rewarding experiences of my life and truly made me appreciate the preparation e-work.com provides through assessments, profilers, trainings and workflow processes, and for a forward-thinking boss that believes not only in the products he backs, but also in the employees he hires.
Now I look in my daughter’s room and see the picture on the wall with the muted colors of the ocean and read the words, “LIFE IS CALLING AND I MUST GO” and I have a certain sense of peace knowing, when life calls, I can go.
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Imagine achieving consistent health, safety and security practices enterprise-wide
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ custom_padding=”0px|0px|47px|0px” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|0px|26px|0px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://e-work.com/wp-content/uploads/2024/06/HealthSafetySecurity1-1.png” align_tablet=”center” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.24.2″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” hover_enabled=”0″ animation=”left” sticky=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” always_center_on_mobile=”on” global_colors_info=”{}” title_text=”HealthSafetySecurity1 (1)” sticky_enabled=”0″ align_phone=”center”][/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]We’ve all seen videos of a flock of birds or a school of fish moving in unison as if they were of a single mind. It makes you wonder how they do that, right? Imagine how valuable it would be if your large distributed workforce acted with that kind of synergized action in their daily health, safety and security practices. That’s called Work Force Synergy.
When an enterprise is synchronized, team members learn and practice the same skills simultaneously to maximize its potential. Can you imagine the value of your investment in wellness, safety, security programs if all team members, no matter where they work, would learn and practice common:
“¢ Healthy work habits that enhance performance and reduce risk of injuries?
“¢ Safety routines, emergency procedures and action plans?
“¢ Security protocols, control system use and access procedures?
Imagine the benefits of pushing an effective, meaningful, relevant e-Learning module providing health, safety and security insights, procedures and resources to every team member simultaneously just prior to the move. Then, imagine releasing an annual refresher of these procedures to everyone along with results of the previous year’s progress. And, imagine this same module being re-purposed for new team member onboarding.
Imagine having team health, safety and security synergized across the entire enterprise.
Whether there are 200 or 20,000 in the enterprise, whether you’re located on a large campus or supporting facilities across the globe, a solid case can be made for developing learning elements that ensure consistent health, safety and security practices enterprise-wide. We’d love to show you how we’ve done this for clients like you.
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways.
Click here to view the course outline for the Working in a Healthy, Safe, Secure Workplace e-Learning course.
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Disease Management Programs Save Companies More Money
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A snapshot of health in most western countries is not reassuring. People are living longer, but much sicker lives. Rates of obesity, diabetes, and cardiovascular disease continue to surge, largely due to unhealthy eating habits and physical inactivity. This health decline ultimately has consequences in the form of higher healthcare costs, increased absenteeism, and reduced productivity in the workplace. The good news is that lifestyle intervention is a proven tool for improving health outcomes and job performance.
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Workplace wellness programs provide a multitude of benefits for both employee and employer. The decision to invest in employee wellness at your organization can help improve employee health, company morale, productivity, healthcare costs, and your bottom line. Many research studies highlight this return on investment for employee health and wellness initiatives. However, more detailed research shows that there is more to the story.
There are two main types of health and wellness programs: lifestyle management and disease management. Lifestyle management programs focus on promoting healthy lifestyle behaviors in those who are currently healthy or may be at increased risk of certain diseases. Disease management programs, on the other hand, help individuals who already have chronic diseases to manage them. Interestingly, specific disease management programs are only taken by about 13% of employees. However, these programs constitute 87% of healthcare cost savings (1). Employees involved in disease management programs generate savings of $136 per member per month, which is largely driven by about a 30% reduction in hospital admissions (1).
Although lifestyle management programs still provide benefit, employers should consider the particular importance of disease management in their health and wellness programs. Additionally, the cost of these programs should be taken into account in order to generate a healthy return on investment. For example, screening employees for health risks and offering one on one counseling for all those who are at risk is expensive. However, other interventions, such as e-learning courses, educational campaigns, and promoting a healthy work environment, are much more affordable solutions.
See the Adopting Healthy Lifestyle Behaviors: Diabetes e-Learning Series. This series includes three unique courses designed to address the individual needs of those with diabetes, prediabetes, or a desire to learn how to reduce their risk.
Click here to see the Managing Diabetes course outline.
Resources
1. Mattke S, Liu H, Caloyeras JP, Huang CY, Van Busum KR, Khodyakov D, Shier V, Exum E, Broderick M. Do Workplace Wellness Programs Save Employers Money? Santa Monica (CA): RAND Corporation; 2014. (Pub. No. RB-9744-DOL)
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Tackling the Growing Diabetes Epidemic in the Workplace
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://e-work.com/wp-content/uploads/2017/10/Diabetes-tool-image-for-blog.jpg” align_tablet=”center” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.16″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” global_colors_info=”{}” align_phone=”center”][/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.24.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]More than 380 million people worldwide have diabetes. In 2011-2012, the estimated prevalence of diabetes in the United States was 12-14 percent, and the prevalence of prediabetes was 37-38 percent, which means that about half of the U.S. adult population now has diabetes or prediabetes (1).
Diabetes is a leading cause of heart attack, stroke, kidney failure, blindness, amputations, and many other complications including death. As a result, diabetes not only takes an invaluable emotional and physical toll, but an extensive financial toll as well. In 2012, diabetes was estimated to induce costs of $245 billion, including $176 billion in direct medical costs and $69 billion in reduced productivity (2).
Medical costs are 3.5 times higher for individuals with diabetes (3), and more than 1 in 5 health care dollars in the United States is spent on care for people with diagnosed diabetes (2). According to the American Diabetes Association’s workplace cost calculator, here is the scary truth of how diabetes affects a company with 1,000 employees:
- 120 employees have diabetes
- 34 of them are undiagnosed
- 370 have prediabetes
- $4 million is the average annual insurance cost for employees with diabetes and prediabetes
- $751,682 is the annual increased cost if 25 percent of employees with prediabetes develop diabetes
Without lifestyle intervention, up to 70% of those with prediabetes will go on to develop type 2 diabetes (4). Even more concerning is that if current trends continue, both the prevalence and cost of diabetes is expected to keep increasing dramatically (5).
The good news is that lifestyle intervention significantly reduces the incidence of diabetes and improves the health outcomes of people who are already diabetic. The Diabetes Prevention Program found a 58% decreased incidence of diabetes with lifestyle intervention efforts (6). Additionally, lifestyle intervention provides health benefits for patients already diagnosed with diabetes, including improved BMI, HbA1c, and blood pressure (7).
The benefits of a healthier workforce are undeniable. Healthier employees ultimately translate to improved community, productivity, company morale, and reduced healthcare costs. Taking extra steps to tackle the devastating effects of diabetes can not only truly set your company apart, but also ultimately improve your bottom line. Take action today. See the Adopting Healthy Lifestyle Behaviors: Diabetes e-Learning Series. This series includes three unique courses designed to address the individual needs of those with diabetes, prediabetes, or a desire to learn how to reduce their risk.
Click here to see the Managing Diabetes course outline.
Resources
1. Menke A, Casagrande S, Geiss L, Cowie CC. Prevalence of and Trends in Diabetes Among Adults in the United States, 1988-2012. JAMA. 2015;314:1021-9.
2. American Diabetes Association. Economic costs of diabetes in the U.S. in 2012. Diabetes Care. 2013;36:1033-46.
3. Health Care Cost Institute. Per Capita Health Care Spending on Diabetes: 2009-2013.
4. Tabak AG, Herder C, Rathmann W, Brunner EJ, Kivimaki M. Prediabetes: a high-risk state for diabetes development. Lancet. 2012;379:2279-90.
5. Boyle JP, Thompson TJ, Gregg EW, Barker LE, Williamson DF. Projection of the year 2050 burden of diabetes in the US adult population: dynamic modeling of incidence, mortality, and prediabetes prevalence. Popul Health Metr. 2010;8:29.
6. Knowler WC, Barrett-Connor E, Fowler SE, Hamman RF, Lachin JM, Walker EA, et al. Reduction in the incidence of type 2 diabetes with lifestyle intervention or metformin. N Engl J Med. 2002;346:393-403.
7. Chen L, Pei JH, Kuang J, Chen HM, Chen Z, Li ZW, et al. Effect of lifestyle intervention in patients with type 2 diabetes: a meta-analysis. Metabolism. 2015;64:338-47.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
Are your employees really prepared to work away from the office?
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These days, most knowledge workers already perform plenty of their work away from the office. Even in situations where telework and workplace mobility are not officially sanctioned, it’s pretty routine for most knowledge workers to check email, to host virtual meetings or to finish a presentation from home.
A study shows that “51% of people who work from home said they suffer from work-related injuries, including aches and pains, neck and back problems and sustained injuries.”
Bupa UK.
But how prepared are these individuals for working effectively away from the office? Even if your program has been launched and supported distributed work policies and technology, how well are team members actually prepared for the remote work experience? Are they keeping proprietary data safe and preventing hack attacks?
Preparing team members for remote work can make a huge difference
Working in a distributed team requires unique skills and routines to remain connected, to effectively communicate and collaborate with others, and to maintain a reputation as a contributing member of the team. Essential to their success is earning the trust and reputation as a consistent team contributor no matter where they work.
–You can either prepare the workforce by replacing unwanted workplace behaviors, or you can allow remote work to amplify them.–
If you are developing a distributed work program, you’ve only got one chance to do it right. To be fully successful, every participating distributed worker must be prepared by learning and accepting the program rules, improving their skills as a collaborating mobile member of the team, and knowing what it will take to become an active, contributing member of their distributed work community.
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways.
Click here to see the Working in Distributed Teams course outline.
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Moving? Why not push a pre-move orientation to every mobile device?
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Moving to a new location or remodeled facility is a huge deal for everyteam memberinvolved. They’ll all be excited about the new features, amenities, new furniture, technology…and you know they can’t wait for the big move day.
It’s easy to imagine the kinds of questions every employee will have about the new workplace and the move:
“What will the new office look like?”
“Where will I park my car?”
“Will my current security badge work?”
“Will my teammates be nearby?”
“Where is the cafeteria and how do I get there?”
You could answer these questions with an email or even a web page, but will users absorb the information…or even look at it? Shouldn’t you be asking: “How willwe REALLY prepareeveryone for one of the most important events in organization history?”
Push a pre-move orientation to every mobile device
Technology is now available to push an interactive, detailed stream of essential move information with visuals andanswers to these and many other questions. Wouldn’t it be great to provide everyone the same workplace preview, messaging, visuals, the move process timing, and the phased plan just before they move? Of course no-one will remember all the details after one exposure, so why not provide this information well after the move for quick checks and refreshers?
Having a sneak-preview of a workplace you haven’t been before can make all the difference in the world. Properly developed and produced, your quick learn orientation will effectively set many expectations, will ensure a positive first impression, and can provide ongoing reminders and support until the new workplace becomes the new normal.
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways.
Register to see the Making the Move to Your New Workplace course outline.
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Why care about improving enterprise negotiation skills?
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Of all the items on your enterprise priority list, who would ever think of taking the time to train team members with negotiation skills?
The truth is, nearly everything we do involves negotiation. If it involves people, it involves negotiation. And, with today’s technology, good negotiation skills are essential whether you are face-to-face with a coworker, on a video conference with your project team, or exchanging IMs with a traveling colleague from across the globe.
Why negotiation skills are important to the enterprise
Did you know that small adjustments in posture, attitude and positioning can make a huge difference in the outcome of your conversations? Practicing a few simple negotiating techniques can impact the decisions people make every day.
When applied widely through the organization, negotiation skills can improve enterprise efficiency, performance, engagement, and even profitability. Applying negotiation skills through appropriate training, practice and reinforcement can be one of those invaluable, essential work force synergy tools that give an enterprise a competitive edge.
“As every company becomes digital, it’s going to change your leadership style, the skill sets you need, and how you work with teams.”
John Chambers, Executive Chairman, Cisco Systems
Who would ever think of making negotiation a priority employee skill? Those leaders who wish to take their organization to the next level, that’s who.
Because talented negotiators typically exhibit superior interpersonal skills, powers of persuasion, and problem solving, resulting in reducing conflicts, improved team collaboration, and relationships building, perhaps upgrading your teams with negotiation skills should be given a serious look!
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways.
Register to see the Negotiation Skills in the Workplace course outline.
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Four ways occupants can help achieve your LEED ROI
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Have you just opened or are planning a LEED (Leadership in Energy & Environmental Design) building? No doubt you and your planning team just can’t wait to see it all come together…and no doubt that executive leadership has high expectations for the return on their LEED investment. You can do that by influencing occupant sustainability behaviors.
With the disruption of the move to the new workplace, you can imagine things like recycling a coffee cup, details of the gray water system and conserving energy won’t exactly be top-of-mind for occupants…that is unless you do something about it!
Occupant actions could have a significant impact on LEED results
Did you know that the behaviors of occupants can influence the sustainable results achieved by 30% or more? What’s your plan convince the building occupants to appreciate and actually take advantage of the sustainable features?
Consider these four ways you can spark sustainable participation of building occupants in order to maximize your LEED investment:
1. Discovering details on the building design and sustainability features. Most people are naturally drawn to conservation, so tell them so they can be proud to be a part of it.
2. Getting jazzed about working in a sustainable environment. The more they know about the automated thermal systems, special acoustics, low energy lighting, green purchasing, and personal controls, the more they’ll be prone to own it.
3. Learning the impact that simple daily actions will have in achieving energy and water conservation, recycling and waste management, and setting sustainable commuting goals. Go out of your way to demonstrate the systems in the first few days to prime their sustainable actions to make them permanent habits.
4. Emphasize the contribution each occupant can make in sustainability through workplace stewardship by encouraging life-cycle decision making, following policies for retiring equipment, selecting service providers, and other key actions important to system success.
There’s little doubt about the value of driving the sustainable behaviors of building occupants and visitors. To do that, you’ll need to make sustainable behaviors a bigger part of everyone’s daily routine. With a bit of education, simple guidance, incentivized encouragement and peer recognition, the behaviors of your LEED building occupants and visitors could result in a substantial return on your sustainability program investment.
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See the Evolving Workplace e-Learning Series: Technology-enabled workplace change can only be successful if the people change too. The e-work.com Evolving Workplace e-Learning Series modules accelerate workplace change through a deliberate mindshift in individuals, teams and the enterprise to work together in new ways. course outline.
Register to see the Practicing Sustainable Behaviors in a LEED Building course outline.
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