Telework Certification Series Course Learning Objectives

Management Skills for Today’s Mobile Workforce

Only $99

Today’s workplace is a highly mobile, work-anywhere world. As a manager, your ability embrace and master these changes is a essential to your success as a future leader. This course provides you with the skills, knowledge, tools, resources and best practices for managing a distributed team.

After completing this course, you will:

  • Understand the impact of mobility trends, new work styles and terminology in the emerging workplace
  • Learn essential skills for leading a distributed team
  • Develop a plan to build a high-performance distributed team
  • Learn the three elements for fostering a distributed community
  • Bring effective team communication and collaboration to a new level
  • Immediately implement materials from the course in an action plan
Bonus Features

Upon completion of this course, you are invited to download essential tables, forms, tools and documents including:

  • Today’s Trends and the Role of the Distributed Workplace
  • Refreshing Your Core Management Competencies
  • The Potential Challenges to Distributed Work Programs
  • The Qualities of Successful Distributed Team Members
  • Steps for Transitioning Team Members
  • Leading and Managing the Transition
  • Promoting a Collaboration and Support Network
  • Managing Individual and Team Commitments and Performance
  • Setting Teleworker Expectations
  • Employee Performance Tracking Form
  • Enhancing Inquiry Skills Among Team Members
  • Establishing Communication Etiquette
  • Optimizing Communication Modes for the Situation
  • Developing a Distributed Work Communication Strategy
  • Communication Protocol Planning Form
  • Your Next Steps
  • Drafting an Action Plan

Teleworking Skills for Today’s Mobile Worker

Only $99

Working as a teleworker requires unique skills and new routines to remain connected, to better communicate and collaborate, and to be trusted as an engaged, contributing team member. This course provides you with the skills, knowledge, tools, resources and best practices for becoming a highly effective teleworking member of a distributed team.

After completing this course, the learner will:

  • Learn new work styles essential in the emerging workplace
  • Understand the personal and professional changes needed for success
  • Strengthen relationships and be more engaged as a teleworker
  • Bring your communication and collaboration skills to a new level
  • More effectively manage time, workload and performance 
  • Be seen as a contributing, productive team member
  • Immediately implement materials from the course in an action plan
Bonus Features

Upon completion of this course, you are invited to download essential tables, forms, tools and documents including:

  • The Traits of Successful Distributed Team Members
  • Establishing Your Support Network
  • Building Effective Relationships
  • Enhancing your Listening and Inquiry Skills
  • Appropriate Communication Modes for the Situation
  • Communication Etiquette Guidelines
  • Virtual Meeting Tips and Protocols
  • Communicating Your Availability
  • Work Task Tracking Tool
  • Tracking Your Project Work Form
  • Action Planning Tool

Adopting Mobility Best Practices

Only $59

As employee mobility increases, the mobile worker faces challenges like accessibility, connectivity, and data protection, plus personal health, well-being and productivity issues when working away. The objective of is course to equip teleworkers and mobile workers with essential knowledge, tools and practices to remain organized, efficient, connected, healthy, safe, and secure while working away.

After completing this course, you will learn:

  • To embrace and adopt mobility best practices to thrive as a mobile worker
  • Creative ways to maximize mobile work effectiveness
  • To adapt no matter you happen to be working
  • Ideas for applying mobile information security best practices
  • To prevent stress and overwork as a mobile worker
  • Tips and skills for planning ahead and keeping up
  • To immediately implement materials from the course in an action plan

Creating a High-Performing Home Office

Only $59

The ideal high-performing home office must reflect your goals and work style within the space available. There are many essential considerations for ensuring work-at-home success. The objective of this course is to provide you with knowledge, tips, tools and resources for contemporary home-office design, layout, features, technology and privacy that result in a productive, safe, secure, professional work environment.

After completing this course, you will:

  • Identify physical, efficiency and comfort needs unique to your home office
  • Plan for home office electronics, furniture, safety equipment, and other office items
  • Receive tops for establishing information security best practices
  • Learn ways to maintain physical security
  • Learn ways to maintain a safe work environment
  • Immediately implement materials from the course in an action plan
Bonus Features

Upon completion of this course, you will be invited to download essential tables, tools and documents including:

  • Your Home Office Needs List 
  • Home Office Design and Equipment Checklist
  • Managing Physical Security
  • Planning for Emergencies
  • Maintaining a Safe Work Environment
  • Personal Home Office Action Plan

 

Negotiation Skills for Teleworkers

Only $99

Nearly everything we do requires some sort of negotiation. If it involves other people, it involves negotiation. Especially where distributed work becomes more frequent and common, having good negotiation skills a valuable communication attribute that maximizes individual performance and improves relationships. After completing this course, you will have learned essential negotiation skills that you can use right away including:

  • Getting your win
  • Helping others get their win
  • Resolving deadlock
  • Achieving rapport
  • Communicating more effectively
  • Attaining trust

Upon completion, you will have the option to launch an Action Plan to immediately apply the knowledge, skills, techniques and tools provided in the course.